Privacy Policy

Last updated: January 26, 2025

Introduction

Totalis Agency ("we," "our" or "us") is committed to protecting and respecting your privacy. This Privacy Policy explains how we collect, use, disclose and safeguard your information when you visit our website totalis.agency and use our services.

Information We Collect

Personal Information

We may collect personal information that you provide directly to us, including:

  • Name and contact information (email address, phone number)
  • Company name and business information
  • Project details and requirements
  • Communication preferences

Automatically Collected Information

When you visit our website, we may automatically collect certain information, including:

  • IP address and browser type
  • Pages viewed and time spent on our site
  • Referring website or source
  • Device information and operating system

How We Use Your Information

We use the information we collect to:

  • Provide and improve our services
  • Respond to your enquiries and communicate with you
  • Send you updates about our services (with your consent)
  • Analyse website usage and improve user experience
  • Comply with legal obligations

Information Sharing

We do not sell, trade or otherwise transfer your personal information to third parties without your consent, except in the following circumstances:

  • Service providers who assist us in operating our website and conducting business
  • Legal requirements or to protect our rights and safety
  • Business transfers (merger, acquisition, etc.)

Data Security

We implement appropriate technical and organisational measures to protect your personal information against unauthorised access, alteration, disclosure or destruction. However, no method of transmission over the internet is 100% secure.

Your Rights

You have the right to:

  • Access the personal information we hold about you
  • Request correction of inaccurate information
  • Request deletion of your personal information
  • Object to or restrict processing of your information
  • Withdraw consent where processing is based on consent

Cookies and Tracking

Our website uses cookies and similar tracking technologies to enhance your browsing experience. For detailed information about our use of cookies, please see our Cookie Policy.

Third-Party Links

Our website may contain links to third-party websites. We are not responsible for the privacy practices of these external sites and encourage you to review their privacy policies.

Changes to This Policy

We may update this Privacy Policy from time to time. We will notify you of any significant changes by posting the new policy on our website with an updated effective date.

Contact Us

If you have any questions about this Privacy Policy or our privacy practices, please email us directly at:

artem.apostoli@totalis.agency